In the unlikely event that you are not completely satisfied with your order, or you item is faulty, please see below :
- In the first instance, please communicate directly via [email protected]
- Contact can also be made via the CONTACT form.
- Full details can be found in Refunds & Returns Details.
- Exclusions apply for personalised and custom orders unless they are faulty.
- If an item is faulty I will try to correct the order.
- Any full or partial refund will be via the original payment method on receipt of the returned item.