REFUNDS & RETURNS
I hope you will be pleased with your order but if you are not completely satisfied please contact me as soon as possible to discuss how I can help resolve your concerns.
Personalised goods & items using cherished fabrics are non-refundable unless they are faulty.
If you change your mind within 48 hours of placing your order you will receive a full refund via the original payment method.
Customers must notify us by email within 14 working days of receipt of delivery if there is a problem with the order. We are unable to correct mistakes after this time. Damaged or faulty goods received must be reported and returned within 7 days of receipt in order to address the issue or receive a refund. If it is found that returned goods are not faulty or damaged postage will be at the customers expense.
- The Consumer Protection (Distance Selling) Regulations 2000.
- The Sale of Goods Act 1979