privacy & GDPR

Privacy & GDPR at Just Sew Helen


I collect essential information from you in order to process your orders with Just Sew Helen.  This information is as follows:  

  • Name
  • Address
  • Email Address
  • Phone number (optional)

All of this information is collated by the checkout process and stored on a secure system (https).  This is held as a permanent record of your transaction inorder that I may send your goods to you and get in touch with you incase there are any problems.

I am able to view your data to:

  • allow proper administration of my business processes.
  • gather feedback to improve my services.
  • respond to any feedback you send me
  • send email alerts to users who request them.


Your data is stored on Secure Servers however, sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit.

Any data you send is at your own risk.

We may pass on your personal information if we have a legal obligation to do so.

We may also share your information with our contracted freight companies (couriers and the postal service) to facilitate the delivery of goods.


Your payments to Just Sew Helen are processed through the payment gateways, PAYPAL or STRIPE.  Paypal send me an email with your order details, that you have paid along with your name and address as held on your Paypal account.  

Paypal do not send me your payment details - either your card number or your bank account details.  

All refunds are paid via Paypal or Stripe on your original transaction.

All emails from Paypal are deleted after one year on my password protected computer.  They are never printed out.

I do not share your information with any other organisations for marketing, market research or commercial purposes, and I do not and will not pass on your details to other websites.